SHIPPING & RETURNS
Shipping Policy
Shipping Methods
Irony Studio partners with Correos to deliver your orders safely and efficiently. We offer several shipping options based on your location.
Shipping Rates
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Spain: €4
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European Union: €7
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Worldwide: €10
Free Shipping
We believe in rewarding our loyal customers! Enjoy free shipping on your orders when you meet the following minimum purchase amounts:
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Free Shipping in Spain: For orders over €100
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Free Shipping in the European Union: For orders over €150
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Free International Shipping: For orders over €200
Delivery Times
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Spain: Estimated delivery time is typically 3-5 business days.
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European Union: Estimated delivery time is generally 5-10 business days.
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Worldwide: Estimated delivery time may vary, but usually ranges from 10-20 business days.
Order Processing
All orders are processed within 1-3 business days. Please note that processing times may vary during peak seasons.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor the status of your shipment on the Correos website.
Customs and Duties
For international orders (outside the European Union), please note that you may be subject to import duties and taxes levied by your country upon arrival. Irony Studio is not responsible for any additional charges incurred during customs clearance.
Contact Us
If you have any questions about your order or our shipping policy, please feel free to reach out to our customer service team at info@ironystudio.com or through our website’s contact form.
Thank you for shopping with Irony Studio . We look forward to delivering your exquisite stainless steel jewelry right to your door!
Return & Exchange Policy
Thank you for shopping with Irony Studio! We take pride in the quality of our stainless steel jewelry and want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our returns policy below.
**1. Return Eligibility**
- You may return items within 30 days of receiving your order.
- To be eligible for a return, items must be unworn, in their original condition, and include all original packaging.
- Customized or personalized items are not eligible for return unless they are defective or damaged upon arrival.
**2. Return Process**
- To initiate a return, please contact us at info@ironystudio.com with your order number and the reason for the return.
- We will provide you with detailed instructions on how to return your item.
- Please ensure that the returned item is securely packaged to avoid any damage during shipping.
**3. Return Shipping Costs**
- The customer is responsible for return shipping costs, unless the return is due to a defect or error on our part.
- We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value. We cannot guarantee that we will receive your returned item.
**4. Refunds**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund via email.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specified number of days, depending on your payment provider.
**5. Exchanges**
- If you wish to exchange an item for a different size or style, please initiate a return as described above, and then place a new order for the desired item.
**6. Defective or Damaged Items**
- If you receive a defective or damaged item, please contact us within 7 days of receiving your order at info@ironystudio.com , and we will provide you instructions for a replacement or refund.
**7. Contact Us**
- For any questions about your return or our policy, please feel free to reach out to us at info@ironystudio.com .
Thank you for choosing Irony Studio. We appreciate your understanding and support!
*This returns policy is subject to change. Please review our website for the most current information.*